Nexven Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We founded Nexven Labs in 2025 with a core value of Transparent Collaboration. This extends to how we handle your data — we believe you have the right to know exactly what information we collect and how we use it.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.
We collect information that you provide directly to us, information we collect automatically, and information from third-party sources.
Information You Provide:
• Contact information (name, email, phone number, company name)
• Account credentials when you create an account
• Payment and billing information
• Communications you send us (emails, chat messages, form submissions)
• Content you upload or provide (project briefs, creative assets)
Information Collected Automatically:
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, navigation patterns)
• Cookies and similar tracking technologies
• Location data (country/region level)
Information from Third Parties:
• Analytics providers (Google Analytics)
• Advertising partners
• Social media platforms when you interact with our content
• Publicly available sources for business intelligence
We use the information we collect for the following purposes:
Service Delivery:
• Providing and maintaining our marketing services
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Personalizing your experience with our platform
Analytics & Improvement:
• Analyzing usage patterns to improve our services
• Conducting research and development
• Testing new features and functionality
• Generating aggregated insights and reports
Communication:
• Sending service-related notifications
• Marketing communications (with your consent)
• Surveys and feedback requests
• Event invitations and webinar announcements
Legal & Security:
• Complying with legal obligations
• Enforcing our terms and agreements
• Detecting and preventing fraud or abuse
• Protecting the rights and safety of our users
We do not sell your personal information. We may share information in the following circumstances:
Service Providers:
We engage trusted third-party service providers to perform functions on our behalf — hosting, data analytics, payment processing, email delivery, and customer support. These providers have access only to the information necessary to perform their functions.
Business Partners:
With your consent, we may share information with marketing partners and advertising platforms to execute campaigns on your behalf.
Legal Requirements:
We may disclose information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, or safety, or that of our users.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content.
Types of Cookies We Use:
• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may limit your ability to use some features of our services.
We use the following third-party analytics and tracking tools:
• Google Analytics — usage analytics
• Meta Pixel — advertising performance tracking
• LinkedIn Insight Tag — professional audience analytics
Depending on your location, you may have the following rights regarding your personal information:
Right to Access:
You have the right to request copies of your personal information.
Right to Rectification:
You have the right to request correction of inaccurate information.
Right to Erasure:
You have the right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing:
You have the right to request limitation of how we use your data.
Right to Data Portability:
You have the right to receive your data in a structured, machine-readable format.
Right to Object:
You have the right to object to our processing of your personal information.
To exercise any of these rights, please contact us at privacy@nexvenlabs.com. We will respond within 30 days.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Nexven Labs
Email: privacy@nexvenlabs.com
Address: Accra, Ghana / Lagos, Nigeria
We are committed to working with you to resolve any concerns about your privacy.
